Skip to main content

Frequently Asked Questions

Find answers to the most commonly asked questions about our products, services, and processes. Whether you need help with your purchase,
support for assembly, or details about shipping and returns, our goal is to help you get the information you need quickly and easily.

Can’t find the answer you’re looking for?

FAQ Block
FAQ Block
FAQ Block
Question Mark
I have an NRCS high tunnel grant. Will your frame meet their requirements?
Yes! Every state has their own guidelines, but our structures have been approved in every state where they have been reviewed. CT Greenhouse is owned by farmers who have worked on both sides of this process, building NRCS tunnels on our own farms as well as helping our customers purchase and install their own NRCS tunnels, so we can help you navigate the system and provide any information your agent may need to approve your structure.
Learn About the NRCS Program
FAQ Block
Question Mark
How do I know these frames are high-quality?
We prioritize high-quality materials to ensure the durability and performance of our frames. We use American-made steel, Grade 5 bolts, and extra-strong hardware. Although these premium materials come at a higher cost, they prevent the common issues associated with lesser-quality frames, reflecting our commitment to excellence.
FAQ Block
Question Mark
What size of investment are we talking about?
We understand — you want to get a high-quality greenhouse or high tunnel without spending everything you make in a growing season! We'll work with you to choose the best possible structure for your budget. And please check out our Price Match Guarantee, which will apply to any comparable current quote you may have received from another manufacturer.
FAQ Block
Question Mark
What makes your frames different from others on the market?
Our dedication to quality and attention to detail in every step of the process sets us apart. As active growers and owners directly involved in daily operations, we ensure that from the initial planning stages to project completion, every interaction is personalized and closely managed to meet your specific needs.
FAQ Block
Question Mark
Can you describe your delivery process?
Our single pallet slide-off delivery system is designed to make the delivery process as quick and seamless as possible. We deliver all materials directly to your site on one pallet that simply slides off the delivery truck, eliminating the need for you to unload by hand or use special equipment. This system saves time and reduces installation hassle, allowing you to focus on your project without delay.
FAQ Block
Question Mark
Can I pick up my frame?
Bold and Underlined Hyperlink

Absolutely! You can pick up from us at our facility in central Connecticut , and we can custom pack your frame for whatever your vehicle requirements may be.

FAQ Block
Question Mark
Do you provide materials for upgrades and ongoing maintenance to my existing tunnels?
Bold and Underlined Hyperlink

We do! Check out the Building Supplies section in our shop, or give us a call if you need help figuring out what you need for a more extensive upgrade.

Polaris theme designed by epicShops